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Advanced Management of Diabetes - Module 2: Care of Vulnerable & Medically Underserved Populations
Module 2 of The Advanced Management of Diabetes online CME and certificate program addresses health literacy, the language of diabetes, care of special populations and specific age groups with diabetes.


Advanced Management of Diabetes
Online Interprofessional Certificate Program

Module 2
Care of Vulnerable & Medically
Underserved Populations with Diabetes


Improve your diabetes care skills by learning from the experts without the expense of going to a national conference.

The Advanced Management of Diabetes online CME and certificate program provides interprofessional learners with a foundation of knowledge to improve outcomes for their patients and their healthcare systems. Each self-paced module includes presentations and simulations by over 25 leading experts (from endocrinologists, physicians, nurse practitioners, pharmacists, psychologists, registered nurses, registered dietitians, and an exercise physiologist, to people with diabetes), covering the core competencies that healthcare practitioners from any discipline can integrate into their practice settings. The course videos and quizzes are accessible 24/7, so that you can learn at your own pace and within your schedule.

Designed for healthcare professionals from all disciplines who are interested in providing high quality diabetes care in the United States, including physicians, nurses, pharmacists, dietitians, health educators and others. Complete modules individually for CE credit or the entire course for CE credit and a certificate. The curriculum is designed to support all learners, and will be especially useful to those who are preparing to obtain or renew their Certified Diabetes Educator (CDE) and Board Certified - Advanced Diabetes Management (BC-ADM) exams.

Continue below to begin Module 2.
To enroll in the entire four-module course, visit this link.





In this module, you will learn to:
  1. assess your use of strengths-based language in your clinical practice to better understand how the words you use can affect your patient's motivation;
  2. give two examples of common health literacy issues, their impact on patient outcomes and possible solutions to these barriers;
  3. identify at least three barriers to optimal care experienced by vulnerable populations with diabetes, and what you can do about it.

Module 2 consists of 6-1/2 hours of video lectures, quizzes and approximately two hours of supplemental reading. The entire module is divided into three "weeks" and completion of the videos, readings and quizzes will take about 8.5 hours. In addition, Module 2 includes a 90-minute virtual class to discuss case studies and answer questions with program faculty. You must successfully pass the quizzes and complete the virtual class to earn up to 10.00 CE credits.

Week 1: Is Your Message Received?
Topics include:
  • Speaking the Language of Diabetes
  • Health Literacy 
Week 2: Special Populations in Your Practice
Topics include:
  • Culturally-sensitive Care, Education and Optimization for Communities of Patients with Diabetes, including:
  • Chinese Americans
  • African Americans (coming soon!)
  • LGBTQ Community
  • Navajos
  • Latinos
  • Uninsured and Underinsured

Week 3: Diabetes in Specific Age Groups
Topics include:
  • Type 2 Diabetes in Youth
  • Care for Adolescents and Young Adults
  • Diabetes and the Elderly
Information for participating in the Live Online Classes will be available within the module.


An Internet connection, up-to-date web browser, Adobe Acrobat Reader*, and Flash or video streaming capability are required to participate in this course. *Required only to view printable (PDF) materials.

The cost to participate in a single module is $199.00.

Certification Dates

Begins: April 1, 2018
Last Content Review: March 15, 2021
Expires: March 31, 2021, extended to March 31, 2024

Cancellations and Refunds
Cancellations should be made in writing within 7 days of enrollment. Refunds will only be made in the event that technical difficulties prevent completion of the activity, or if no interaction with the material occurred because of inadvertent or mistaken enrollment, or expiration of the activity before the learner had the opportunity to complete it fully. Fees can be transferred to another activity in the case of mistaken enrollment.

Special Needs or Other Concerns
If you require any special accommodations for a disability which creates a hardship to participating in this activity, or you have questions or concerns about this course, please contact the Office of CME. (Additional contact information is below.)

UC Online Privacy Policy

Kevin M. Chun, PhD
Professor of Psychology
University of San Francisco

Catherine Dorey, APRN, CNS, MSN, CDE
Clinical Nurse Specialist, Diabetes
Veterans Affairs Health System, San Francisco

Theresa Garnero, APRN, BC-ADM, MSN, CDE
Certified Diabetes Educator
Instructional Design Specialist
UCSF School of Nursing

Felicia Hill-Briggs, PhD
Senior Director of Population Health Research and Development, Johns Hopkins HealthCare, LLC
Professor of Medicine
Johns Hopkins School of Medicine
Baltimore, Maryland

Maureen McGrath, RN, MS, PNP-BC, BC-ADM

Associate Professor of Family Health Care Nursing
Director, Diabetes Minor
UCSF School of Nursing

Carolina Noya, FNP, PhD
Associate Professor of Family Health Care Nursing
UCSF School of Nursing

Megumi Okumura, MD, MAS
Associate Professor of Pediatrics and of Medicine
UCSF School of Medicine

Dean Schillinger, MD
Professor of Medicine
Chief, Division of General Internal Medicine
UCSF Center for Vulnerable Populations
Zuckerberg San Francisco General Hospital and Trauma Center

Hilary Seligman, MD
Associate Professor of Medicine and of Epidemiology and Biostatistics
UCSF School of Medicine
Director, CDC’s Nutrition and Obesity Policy Research and Evaluation Network 
Director, Food Policy, Health & Hunger Program
UCSF Center for Vulnerable Populations
Zuckerberg San Francisco General Hospital and Trauma Center

Shylaja Srinivasan, MD
Clinical Instructor in Pediatric Endocrinology
UCSF School of Medicine

Karen Weissmann, LCSW, CDE
Licensed Clinical Social Worker, Center for Diabetes Services
California-Pacific Medical Center
San Francisco, California

Miranda Williams, BS
Supervisory Public Health Advisor
Chinle Service Unit Diabetes Program for Navajo Area Indian Health Service
Chinle, Arizona


This UCSF CME educational activity was planned and developed to: uphold academic standards to ensure balance, independence, objectivity, and scientific rigor; adhere to requirements to protect health information under the Health Insurance Portability and Accountability Act of 1996 (HIPAA); and, include a mechanism to inform learners when unapproved or unlabeled uses of therapeutic products or agents are discussed or referenced.

This activity has been reviewed and approved by members of the UCSF CME Governing Board in accordance with UCSF CME accreditation policies. Office of CME staff, planners, reviewers, and all others in control of content have disclosed no relevant financial relationships.

The following faculty speakers have disclosed they have no financial interest/arrangement or affiliation with any commercial companies who provide products or services relating to this continuing medical education activity:

Kevin Chun, PhD
Catherine Dorey, APRN, CNS, MSN, RN, CDE
Maureen McGrath, RN, MS, PNP
Carolina Noya, FNP, PhD
Megumi Okumura, MD, MAS
Dean Schillinger, MD
Hilary Seligman, MD, MAS
Shylaja Srinivasan, MD
Karen Weissmann, LCSW, CDE
Miranda Williams, BS

The following faculty speakers have disclosed they have a financial interest/arrangement or affiliation with a commercial company who provides products or services relating to this continuing medical education activity.  All conflicts of interest have been resolved in accordance with the ACCME Standards for Commercial Support:

Theresa Garnero, APRN, BC-ADM, MSN, CDE - Advisor or Reviewer; Honorarium Recipient, Eli Lily

Felicia Hill-Briggs, PhD, ABPP – Developer of DECIDE, a researched-based commercial diabetes self-management support system.


The University of California, San Francisco is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Physicians: This enduring material activity has been approved for a maximum of 30 AMA PRA Category 1 Credits.TM Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Geriatric Requirements: The approved credits shown above include 12.75 credits toward meeting the requirement under California Assembly Bill 1820, Geriatric Medicine.

Nurse Practitioners and Registered Nurses: For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 Credit™ issued by organizations accredited by the ACCME.

Pharmacotherapeutics CEUs for Nurses: This activity is designated for a maximum of 6.50 pharmacotherapeutic credits towards meeting the requirement for nursing pharmacology continuing education. Nurses should claim 0.1 CEUs for each contact hour of participation in designated pharmacotherpaeutic continuing education.

Physician Assistants: The National Commission on Certification of Physician Assistants (NCCPA) states that the AMA PRA Category 1 Credits™ are acceptable for continuing medical education requirements for recertification.

California Pharmacists: The California Board of Pharmacy accepts as continuing professional education those courses that meet the standard of relevance to pharmacy practice and have been approved for AMA PRA category 1 credit™. If you are a pharmacist in another state, you should check with your state board for approval of this credit.

Module 2 alone has been approved for 10.00 AMA PRA Category 1 Credits.TM 

Physicians may report a maximum of 5.75 credits from this module toward requirements toward states' geriatric care requirements for participating in the following video lectures:
  1. Speaking the Language of Diabetes (week 1)
  2. Health Literacy (Part 1 & 2, week 1)
  3. All Special Populations lectures in week 2.
  4. Diabetes and the Elderly (week 3)

Nurses may report a maximum of 0.15 CEUs from this module toward nursing pharmacology continuing education requirements for participating in the following video lectures: 
  1. Optimizing Care for Patients with Food Insecurity (week 2)
  2. Type 2 Diabetes in Youth (week 3)
  3. Diabetes and the Elderly (week 3)

This activity was supported in part by a grant from the Gordon and Betty Moore Foundation. It has received no commercial support.


Bibliography/Reading List
Diabetes Full Bibliography

Cultural and Linguistic Competency Resources  
CLC Info and Resources


UCSF School of Medicine
Office of Continuing Medical Education
490 Illinois Street, Floor 8
San Francisco, CA  94143

Phone: (415) 476-4251 • Fax: (415) 476-0318
Email: • Web:

Type:     Internet Activity (Enduring Material)
336 Registered Users